1. Introduction
Welcome to Plasticonnect, the first freelancing platform specialized in the plastic industry. Your privacy is important to us, and we are committed to protecting your personal data while ensuring transparency in how we handle it.
This Privacy Policy explains:
- What personal data we collect.
- How we store, process, and protect your data.
- Your rights under GDPR, CCPA, and other applicable laws.
- How you can contact us for privacy-related concerns.
By using www.plasticonnect.co (“Website”), you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
For any privacy-related inquiries, contact us at [Info@plasticonnect.co].
2. What Data We Collect
We collect various types of data to provide and improve our services.
2.1 Personal Data Provided by You
Account Information: Name, email, phone number, company details.
Profile Data: Skills, job postings, expertise, portfolio.
Payment Information: Billing details, VAT number (for companies), transaction history.
2.2 Data Collected Automatically
Usage Data: IP address, browser type, device information, pages visited, session duration.
Cookies & Tracking Data: Collected through analytics tools and tracking technologies (see Section 6).
2.3 Data from Third Parties
Information from LinkedIn, Google Analytics, and payment gateways used for authentication, marketing, and fraud prevention.
3. How We Use Your Data
We process your data for the following purposes:
- Providing, maintaining, and improving the platform (legal basis: contract performance).
- Facilitating freelancer-client interactions and project management (contract performance).
- Processing payments securely via third-party providers (contract performance).
- Sending platform updates, promotions, and industry news (legitimate interest/consent).
- Ensuring platform security, fraud prevention, and legal compliance (legal compliance).
- Marketing Communications: We send promotional emails only with your explicit consent, and you can unsubscribe at any time.
4. Data Storage and Security
4.1 Where Your Data Is Stored
Your data is securely stored on DigitalOcean servers, primarily located in [choose: Frankfurt, Amsterdam, London], ensuring compliance with GDPR and CCPA.
If data is transferred outside the EEA, Plasticonnect uses:
- Standard Contractual Clauses (SCCs) to protect data.
- Encryption and security measures to prevent unauthorized access
- Data Processing Agreements (DPAs) with all third-party service providers
4.2 Security Measures
We take data security seriously and implement:
- Encryption for sensitive data at rest and in transit.
- Strict access controls to limit data exposure.
- Regular security audits to identify vulnerabilities.
Important Notice:
- All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
- Plasticonnect will not pass any debit/credit card details to third parties.
- While we take strong security measures, no system is 100% secure. Users should protect their accounts using strong passwords and two-factor authentication (2FA) where applicable.
5. Data Sharing and Disclosure
We never sell or rent your personal data. However, we may share data with:
5.1 Third-Party Service Providers
We work with trusted partners for:
- Payment Processing (e.g., Stripe, PayPal).
- Cloud Storage & Hosting (DigitalOcean).
- Analytics & Marketing (Google Analytics, LinkedIn Ads).
- Others
All partners are required to comply with GDPR, CCPA, and our Data Processing Agreement (DPA).
5.2 Legal Authorities
We may disclose data if legally required to:
- Comply with legal obligations (e.g., tax regulations, fraud investigations).
- Protect users and prevent fraud (e.g., identity verification, anti-money laundering).
5.3 International Data Transfers
If data is transferred outside the EEA, we ensure compliance through:
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions (where applicable)
- Binding Corporate Rules (BCRs) for multinational transfers
6. Cookies and Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files stored on your device to enhance your experience and analyze platform performance.
6.2 Types of Cookies We Use
- Essential Cookies – Required for platform functionality.
- Performance Cookies – Help analyze how users interact with the site.
- Marketing Cookies – Track ad engagement (only with consent).
6.3 How to Manage Cookies
You can control or disable cookies via your browser settings. However, disabling cookies may affect certain platform functionalities.
7. Your Rights and Choices
7.1 Your GDPR Rights (EU Users)
Under GDPR, you have the right to:
- Access – Request a copy of your personal data.
- Correction – Rectify inaccurate data.
- Deletion – Request data erasure (unless legally required to retain it).
- Restriction – Limit data processing under certain conditions.
- Objection – Object to direct marketing.
- Data Portability – Receive your data in a structured format.
- Withdraw Consent – Opt out of marketing emails at any time.
To exercise your rights, contact us at [Info@plasticonnect.co].
7.2 CCPA Rights (California Residents)
Under CCPA, you can:
- Opt out of data “sales” (we do not sell data).
- Request access to personal information we collect.
- Request deletion of your personal data.
To submit a CCPA request, contact us at [Info@plasticonnect.co].
8. Data Retention Policy
We retain personal data for:
- User Accounts – Until you request deletion.
- Financial Transactions – Up to 7 years (for legal compliance).
- Marketing Data – Until you withdraw consent.
- Server Logs – Stored for up to 15 days.
Once data is no longer needed, it is securely deleted or anonymized.
9. Third-Party Services and Embedded Content
We integrate with:
- Google Analytics (Traffic monitoring).
- LinkedIn Ads & Microsoft Clarity (Marketing analytics).
- Wistia (Embedded training videos).
- Youtube
- Cloudflare (DDoS protection and CDN services).
- Others
These providers may collect IP addresses and user behavior data. Please review their privacy policies for details.
10. Changes to This Privacy Policy
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Therefore, customers are encouraged to frequently review this section to stay updated about changes. Modifications will be effective on the day they are posted.
11. Third-Party Websites
Plasticonnect is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of your data.
12. User Responsibility for Shared Data
Plasticonnect supervises project execution and verifies the conformity of solutions with technical requirements. However, we are not responsible for the origin, accuracy, or intellectual property rights of any files, data, or solutions exchanged between users. Companies and experts are solely responsible for their contributions. Plasticonnect’s liability is limited to the project’s contract value and subject to specific conditions as outlined in our [Terms & Conditions]
13. Contact Information
For privacy-related concerns, data requests, or exercising your rights, contact us at:
- Email: Info@plasticonnect.co
- Company Address: [Insert Address]
- Phone Number: [Insert Phone]